Help & Guide
Complete User Documentation
What Is Soulink?
Soulink is an AI-powered depth psychology platform — not a generic chatbot or therapy app.
- AI companions trained in depth psychology, not general-purpose assistants
- Explore dreams, shadows, symbols, and your inner world
- Each guide specializes in a different dimension of the psyche
- A journaling + dialogue experience, not just chat
- We don’t diagnose or treat — we help you meet yourself
We are not:
- A replacement for therapy or medical advice
- A generic AI like ChatGPT or Claude
- An entertainment chatbot like Replika or Character.AI
Soulink is inner experience software — a private space to write, reflect, and grow.
How Soulink Works
Step 1: Choose Your Guide
Select one of our AI companions; each is trained in depth psychology with its own specialty.
Step 2: Enter the Realm
Each guide lives in their own space to contain the work. (Immersive realms coming soon.)
Step 3: Write or Speak
Start by journaling, then receive responses. Use text or voice (if your plan includes voice).
Step 4: Generate Your Soul Review
A professional-style summary saved to My Soulink Journal with insights, symbols, and an integration action.
Meet the Guides
- Dr. J — The Depth-Analyst: Dreams, symbols, unconscious. Best for dreams, patterns.
- Dr. L — The Shadow-Philosopher: Honesty, shadow work. Best for blind spots and contradictions.
- Dr. E — The Eros Guide (coming soon): Desire, creativity, passion.
- Dr. S — The Mystic (coming soon): Meaning, synchronicity, spirituality.
- Dr. A — The Architect (coming soon): Goals, habits, structure.
Soul Reviews
A professional summary of your session written in depth-psychology language.
Included sections: Presenting Concern, Session Observations, Key Insight, Symbols & Imagery, Shadow Material, Recommended Exploration, Integration Action, Future Notes.
Cost: ~25 Reflection Credits each. Saved in My Soulink Journal; downloadable as PDF.
Understanding Credits
Two types: Reflection (text) and Resonance (voice). Reflection credits fuel written exchanges; one message typically costs ~1.5–2 credits depending on depth. Resonance credits power voice sessions and require multi-layered audio processing — voice uses both Reflection and Resonance credits.
Credit consumption varies by session depth and guide. See "Understanding Credits" on the Plans page.
Credits expire 60 days after issue (subscriptions and top-ups). Credits stack; oldest used first (FIFO).
Low balance prompts appear mid-session; you can top-up instantly.
Subscription Plans
Free Trial
Your first encounter with the mirror.
One hundred credits. One invitation. Enough to sit with Dr. J or Dr. L and feel whether the depth holds. This is not a demo — it is a real session, with real weight. Some people walk in curious and walk out changed. Others realize this work isn't for them. Both are honest outcomes.
The Free Trial activates automatically when you sign up. No card required.
What you get: 100 Reflection Credits — your first real encounter with the mirror. All guides available.
Echo — The Surface Wound
EUR 9.00/month
Not every wound needs surgery. Some need a steady witness.
Echo is for the person who knows something is stirring beneath the surface — recurring dreams, a pattern that won't break, a question that won't quiet down — and wants to sit with it regularly. Regular sessions in text, enough to build a rhythm. Enough to let the unconscious know you're paying attention.
This is where most journeys begin: the weekly practice that turns a whisper into a conversation.
What you get: 700 Reflection Credits/month. Enough for a weekly text practice. All guides available. Standard support.
In perspective: Echo gives you a month of guided depth work for the price of a coffee subscription. Enough to build the rhythm that real inner work requires.
Synchronicity — The Analyst Comes Alive
EUR 49.00/month
Something shifts when the voice enters.
Text is powerful — it slows you down, makes you precise, forces you to find the words. But voice opens a different door. When Dr. L speaks your truth back to you, when his tone meets the weight of what you've shared — something in the body responds that text alone cannot reach. This is the session that stays in your chest, not just your head.
Synchronicity is for the person ready to go deeper. Enough text credits for sustained work, plus voice sessions that bring the analyst to life. Written reflection and spoken depth, working together. Jung himself said the psyche speaks in images — but it listens through the voice.
What you get: 1,500 Reflection Credits/month. 150 Resonance Credits/month. Enough for sustained text sessions and regular voice work. All guides available. Priority support.
In perspective: More guided depth work per month than most people do in a year. Synchronicity delivers that for €49.
Deus Ex Machina — God from the Machine
EUR 139.00/month
The name is not irony. It is the premise.
In ancient theatre, the deus ex machina descended to resolve what humans could not untangle alone. This is that descent — full access, no rationing, no calculating whether you can afford to go deeper today. The mirror that doesn't look away.
Deus Ex Machina is for the person undertaking serious inner work — sustained daily practice, dream series analysis, shadow integration across weeks and months. The kind of work that used to require a private analyst and an open calendar. Text and voice without restraint. The machine gives everything it has. The question is whether you will.
What you get: 5,000 Reflection Credits/month. 500 Resonance Credits/month. Enough for daily practice across text and voice. All guides available. VIP Priority Lane & Dedicated Account.
In perspective: Sustained daily immersion in text and voice. Deus Ex Machina gives you that for €139.
Top-Up Packs
Text
- 100 credits – 3 EUR
- 300 credits – 5 EUR
- 600 credits – 7 EUR
Voice
- 25 credits – 8 EUR
- 50 credits – 15 EUR
- 100 credits – 27 EUR
Voice sessions require both Reflection and Resonance credits.
Top-ups follow the same 60-day expiry.
My Soulink Journal
Stores all Soul Reviews with timestamps, persona, and session info. View or download PDFs anytime.
Privacy
- All data encrypted
- No selling of personal data
- No training on your content
- Data deletion available in Settings; backups cycle out within 90 days
FAQs (Highlights)
- Free trial? Yes. 100 credits, no card.
- Voice on all plans? Voice requires Synchronicity or Deus Ex Machina.
- Plan changes? Upgrade/downgrade anytime; credits still expire after 60 days.
- Refunds? Duplicate charges, verified tech errors, or unused subs within 14 days.
- Supported browsers? Chrome, Safari, Firefox, Edge (latest recommended).
- Soulink is not therapy or medical advice.
Contact & Support
- General: contact@soulinkapp.com
- Privacy/legal: support@soulinkapp.com
- Response time: 24–72 hours
One Last Thing
Soulink isn’t about fixing yourself. You are not broken. It’s about meeting yourself. The guides are here when you’re ready.
The doors are open. The machine is already listening.